SEDA: IT / ICT Internships 2024
Company : SEDALocation: Cape Town, South Africa
Closing date: 19 March 2024
SEDA: IT / ICT Internship Programme 2024
Position Title: Intern ICT Service Desk
The purpose of the Internship Programme is to provide appropriate and relevant work experience which is in line with the intern’s qualification.
Responsibilities:
- Define incident and service request classification schemes
- Record, classify and prioritise requests and incidents
- Verify, approve and fulfil service requests
- Investigate, diagnose and allocate incidents
- Resolve and recover from incidents
- Close service requests and incidents
- Track status and produce reports
Requirements:
Matric and a three year Diploma / Degree in:
- IT / Information Technology
- Computer Science
- Information Systems.
Skills and Competencies:
- Communication
- Business Acumen
- Planning & Organising
- Administrative Diligence
- Policy Adherence
- Basic Computer Skills
- Office Management
How to Apply
Click Here to Apply
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Date listed: 2024-03-14 06:59:22 |
Closing date: 2024-03-19 |
INTERN |
Location :
Cape Town
South Africa